Effective date: March 25, 2026
These Terms of Service apply to the Creometrix platform, a software-as-a-service product operated by DOO Element-X Tivat (hereinafter the "Company", "we", "us", or "our"). The Creometrix platform can be accessed at https://app.creometrix.cc.
Creometrix is a software platform. At this time, we do not sell human-driven consulting, done-for-you marketing services, or managed advertising services through the website.
Parties and payments
1. Parties. The CreométriX service, the website creometrix.cc and all intellectual property rights in them belong to DOO Element-X Tivat, reg. No. 5-106-1508/0020, Nivat, Trg Magnolia 2a, Crna Gora (the “Provider”). By using the service you enter into an agreement with the Provider.
2. Payments. Payments for the service are collected by R.camp SIA, reg. No. 40103492469, Avotu iela 23-3, Rīga, LV-1011, Latvia (the “Payment Agent”), acting in the name and on behalf of the Provider under a written payment agency agreement. The Payment Agent processes card payments through Stripe, issues invoices and receipts, and executes refunds on the Provider’s instructions. Payment made to the Payment Agent discharges your payment obligation to the Provider in full. The Payment Agent is not a party to these Terms and does not provide any part of the service.
3. Statements. Card statements may show R.CAMP or CREOMETRIX as the payee.
1. Overview and Acceptance
By accessing or using the website at https://app.creometrix.cc, you agree to be bound by these Terms of Service and all applicable laws and regulations. You are responsible for compliance with any applicable local laws.
If you do not agree with any of these Terms, you must not use or access the Platform.
Our Refund Policy, available on our website, forms part of these Terms.
2. Definitions
- "Platform" means the web-based interface, features, and services made available through app.creometrix.cc and its subdomains.
- "Subscription" means a paid plan that entitles you to use Creometrix to generate ad creatives, copy, and related marketing assets.
- "Ads Content" means all information, files, copy, ad creatives, and other materials generated, uploaded, or managed through the Platform.
- "Third-Party Networks" means external platforms that you may use in connection with content created through Creometrix, including Meta (Facebook/Instagram) and other third-party advertising or publishing platforms.
- "User Submissions" means any content, data, materials, prompts, instructions, or files that you upload, submit, or generate through the Platform.
3. Account Security
- To use Creometrix, you must be a registered user.
- You agree to provide accurate, current, and complete information when creating an account and to keep that information updated.
- You are solely responsible for safeguarding your account credentials and for all activities that occur under your account.
- The Platform is not intended for individuals under the age of 18. By using the Platform, you represent and warrant that you are at least 18 years old.
4. Restrictions on Use
You agree not to use the Platform or Services in any manner that:
- infringes or violates any intellectual property or other rights
- violates any applicable law or regulation
- is fraudulent, deceptive, threatening, defamatory, obscene, or otherwise unlawful
- involves crawling, scraping, spidering, or harvesting data from any part of the Platform without our prior written consent
- attempts to decompile, reverse engineer, disassemble, or otherwise derive the source code or underlying technology of the Platform
- interferes with or disrupts the integrity, security, or performance of the Platform
5. Content Standards
You are solely responsible for your User Submissions and for any Ads Content that you generate, edit, publish, or distribute using the Platform.
You agree that your User Submissions and Ads Content must not:
- contain unlawful, fraudulent, or misleading material
- contain sexually explicit content or promote illegal activities
- incite hatred, discrimination, harassment, or violence
- promote deceptive financial schemes, including "get rich quick" schemes or deceptive multi-level marketing
Creometrix does not pre-screen all AI-generated output. You are solely responsible for reviewing all generated copy, ad creatives, and other materials before using or publishing them.
6. Pricing, Billing, and Refunds
Subscription fees are displayed on https://creometrix.cc or otherwise presented during checkout. Unless stated otherwise, prices are exclusive of VAT, sales tax, or similar duties.
By purchasing a Subscription, you authorize recurring billing in accordance with the billing interval selected at checkout until you cancel.
You may cancel your Subscription at any time. Unless otherwise stated, cancellation will take effect at the end of the current paid billing period, and you will continue to have access to the Platform until that period ends.
Refunds
If you are unhappy with your initial purchase, you may request a refund within 7 days of the purchase date.
Refund requests must be submitted within that 7-day period by contacting us at support@creometrix.cc using the email address associated with your purchase and providing your order details.
After the 7-day refund window has expired, payments are non-refundable except where required by applicable law.
Cancellation of a Subscription stops future renewals only. Cancellation does not automatically entitle you to a refund for amounts already paid, except where a valid refund request is submitted within the 7-day refund window or where required by law.
We reserve the right to deny refund requests in cases of abuse, fraud, chargeback misuse, or violation of these Terms.
Nothing in these Terms limits any mandatory consumer rights that may apply under applicable law.
7. Intellectual Property
All rights, title, and interest in and to the Creometrix Platform, including its software, interface, design, workflows, proprietary technology, and related intellectual property, remain the exclusive property of the Company or its licensors.
By uploading or submitting content to the Platform, you grant us a non-exclusive, worldwide, royalty-free license to use, host, copy, process, modify, and display such content solely to the extent necessary to provide, maintain, improve, and support the Services.
You represent and warrant that you have all necessary rights to upload and use any User Submissions you provide through the Platform.
8. Disclaimer and Limitation of Liability
You use the Platform at your own risk.
To the maximum extent permitted by law, the Platform and Services are provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied.
We do not warrant that the Platform will be uninterrupted, secure, error-free, or suitable for your specific business, marketing, or legal needs.
To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including any loss of profits, revenues, business opportunities, goodwill, data, or anticipated savings arising out of or related to your use of or inability to use the Platform.
Our total liability for any claim arising out of or relating to the Platform or these Terms shall not exceed the amount you paid to us for the Services during the three (3) months preceding the event giving rise to the claim.
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.
9. Termination
By You
You may stop using the Platform and cancel your Subscription at any time.
By Us
We may suspend or terminate your access to the Platform immediately, with or without notice, if:
- you breach these Terms
- your use of the Platform creates legal, security, or operational risk
- we are required to do so by law
- your account is involved in fraudulent, abusive, or unauthorized activity
Upon termination, your right to use the Platform will immediately cease, except for any access that remains available through the end of a paid billing period where applicable.
10. Governing Law and Jurisdiction
These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of Estonia, without regard to conflict of law principles.
You agree that the courts of Estonia shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or your use of the Platform.
11. Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force and effect.
12. Contact Us
If you have any questions about these Terms, please contact us at:
R.camp SIA
Estonia
support@creometrix.cc
https://creometrix.cc